Background

Privacy Policy

Your privacy is important to us. Learn how we protect and manage your data.

Effective Date: June 12, 2025

This Privacy Policy describes how Academy Pro ("Academy Pro," "we," "us," or "our") collects, uses, processes, and shares your personal information when you use our "Academy Pro" mobile application and related services (collectively, the "Service").

We are committed to protecting your privacy and handling your data transparently, especially given that many of our users are minors and we collect sensitive data related to sports performance.

1. What Information We Collect

We collect various types of information to provide and improve our Service.

1.1. Information You Provide Directly:

  • Account Registration Data: Name, email address, phone number, date of birth, gender, address.
  • Parent/Guardian Information: For minor members, we collect parents' or legal guardians' names, contact details, and relationship to the minor.
  • Profile Information: Profile pictures, emergency contact details.
  • Payment Information: While we do not directly store full payment card details, we collect information necessary to process transactions, such as payment method type and billing address. This data is securely handled by our third-party payment processor.
  • Communication Data: Records of your communications with us (e.g., customer support inquiries).

1.2. Information Provided by Academies or Coaches:

  • Member Profile Data: Additional details provided by the academy for member management.
  • Activity and Attendance Data: Records of classes attended, absences, session bookings.
  • Sensitive Data:
    • Anthropometric Data: Such as height, weight, body measurements, etc., collected by coaches to track physical development.
    • Performance Metrics: Such as speed, strength, skill levels, scores, statistics, and progress tracking related to sports activities.
    • Limited Health Information: Basic notes related to injuries or medical conditions relevant to sports participation, as provided by parents/guardians or coaches (e.g., allergies relevant to coaching safety).

1.3. Information Collected Automatically:

  • Usage Data: Information about how you interact with the app, including pages visited, features used, date and time of access, and duration of sessions.
  • Device Information: IP address, device type, operating system, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience, analyze usage, and remember preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain the Service: To operate, manage, and deliver the core functionalities of Academy Pro, including user authentication, account management, scheduling, and communication features.
  • To Facilitate Payments: To process payments from members to academies and manage financial transactions.
  • To Manage Member Profiles and Progress: To store and display member information, track attendance, and log anthropometric data and performance metrics for individual progress tracking and coaching analysis.
  • To Communicate with You: To send service-related notifications, updates, and customer support messages.
  • To Improve Our Service: To understand user behavior, analyze trends, troubleshoot issues, and develop new features and improvements.
  • For Security and Fraud Prevention: To protect our service, users, and academies from fraudulent or unauthorized activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to legitimate requests from governmental or regulatory authorities.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  • With the Relevant Sports Academy: Member data (including personal details, activity history, anthropometric data, and performance metrics) is shared with the specific sports academy(ies) that the member is associated with through the app.
  • With Coaches: Relevant member data (including sensitive data like anthropometrics and performance metrics) is accessible to coaches associated with the academy for training and progress tracking purposes.
  • With Payment Processors: Payment details are shared securely with our third-party payment gateway provider to process transactions.
  • With Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, analytics, customer support). These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations (e.g., responding to a court order, subpoena, or legitimate request from the Maldives Inland Revenue Authority - MIRA), protect our rights or property, or ensure the safety of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data of Minors

Academy Pro is designed for use by sports academies, many of whose members are minors.

  • Parental Consent: We require parents or legal guardians to register and manage accounts for minors. By doing so, they provide consent for the collection and processing of their child's personal data, including sensitive data (anthropometric and performance metrics), and for their child's participation in activities managed through the app.
  • We encourage parents to review our Privacy Policy and the academy's specific terms and waivers carefully.
  • If we learn that we have collected personal data from a minor without verifiable parental consent where required, we will take steps to delete that information.

5. Data Security

We implement robust technical and organizational security measures, including encryption, access controls, and regular security audits, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

You have certain rights regarding your personal data, subject to Maldivian law:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.
  • Right to Object to Processing: You have the right to object to the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected]. We may require specific information from you to verify your identity.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page or through other appropriate communication channels within the app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]